Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request information about our franchise opportunities, or contact us for support. We also collect certain information automatically when you visit our website.

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Business information and franchise interests
• Financial information for franchise qualification purposes
• Communication preferences and marketing consent
• Professional background and experience details
• Geographic location and territory preferences

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Cookies and similar tracking technologies
• Referral sources and marketing campaign data
• Session recordings and heatmap data (anonymized)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, communicate with you, and comply with legal obligations. Specifically, we use your information to:

• Provide and improve our franchise services and platform
• Process franchise applications and conduct qualification assessments
• Communicate with you about our services, opportunities, and updates
• Personalize your experience on our website and platform
• Analyze usage patterns to improve our services and user experience
• Conduct market research and business analytics
• Provide customer support and technical assistance
• Send marketing communications (with your consent)
• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Facilitate business transactions and partnerships

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

Service Providers and Business Partners

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These parties are contractually obligated to keep your information confidential and secure.

Legal Requirements and Protection

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

Franchise Network

Within our franchise network, we may share relevant business information to facilitate lead distribution, training, and network collaboration while maintaining appropriate privacy protections.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data in transit and at rest using industry-standard protocols
• Regular security assessments, penetration testing, and vulnerability scans
• Multi-factor authentication and access controls for internal systems
• Employee training on data protection practices and security protocols
• Secure data centers with physical and environmental protections
• Regular backup procedures and disaster recovery planning
• Incident response procedures for potential security breaches
• Third-party security audits and compliance certifications

5. Your Rights and Choices

You have certain rights regarding your personal information, which may vary depending on your location and applicable laws:

• Access: Request access to your personal information and details about our processing activities
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and business requirements)
• Portability: Request a copy of your data in a portable, machine-readable format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing
• Opt-out: Unsubscribe from marketing communications at any time
• Consent Withdrawal: Withdraw consent for processing where consent is the legal basis

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can control cookie settings through your browser preferences or our cookie consent manager. For detailed information about our cookie practices, please see our Cookie Policy.

7. Children's Privacy

Our services are not intended for children under 16 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and providing additional notice as required by law.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us: